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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

5
I am very appreciative of the help given. Would recommend. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
Good clear information given from a very pleasant member of staff. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
A very friendly and knowledgeable team. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024
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Newbury Building Society

In branch service review

4
Wider operational area needed. Quicker raising of interest rates on savings accounts when base rate rises. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Following a base rate change we review the rates for both our savings and mortgage customers and this does take a few days and the procedures we follow from a regulatory point of view mean the changes are implemented as soon as possible. We are reviewing the process to ensure we are implementing change as swiftly and efficiently as possible. Response date: 30th April 2024
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Newbury Building Society

In branch service review

5
Great, friendly and the staff know their stuff. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024
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Newbury Building Society

In branch service review

5
Staff were lovely and kind, and very helpful. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 18th April 2024
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Newbury Building Society

In branch service review

5
Always full of information to help make decisions. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th April 2024
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Newbury Building Society

In branch service review

5
Excellent staff, always friendly. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th April 2024
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Newbury Building Society

In branch service review

5
William is always happy to help when we come into branch. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreicate it. We will share your comments with William, who will be so pleased to read them. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Like that the branch is open in the town centre everyday, like the yearly calendar too. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th April 2024
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Newbury Building Society

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