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Newbury Building Society: Savings reviews

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4.88
Based on 8,725 reviews, last reviewed 13th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8726)

So easy to open an account

5
I was able to open an account very easily and quickly, outside of normal working hours :) Reviewed on: 1st March 2024
Joanna M's avatar
Joanna M
Reply from Newbury Building Society Thank you for taking the time to leave feedback Joanna, we appreicate it. Response date: 4th March 2024
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Newbury Building Society

In branch service review

5
Thank you for a great service today. Reviewed on: 29th February 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it Response date: 4th March 2024
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Newbury Building Society

In branch service review

5
Fabulous customer service and even a coffee machine. Reviewed on: 29th February 2024
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 4th March 2024
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Newbury Building Society

In branch service review

4
My parents had an account at the now closed Whitchurch branch. I opened my original account so that I had easy access to money whilst staying with them. Such a shame that these small branches are closing. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 4th March 2024
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Newbury Building Society

In branch service review

5
Dealing with my father's account closure due to his passing was stressful and the team have been so helpful that I can't say enough good about them. Reviewed on: 29th February 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we are glad that we could help at such a sad and stressful time for you. Response date: 4th March 2024
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Newbury Building Society

In branch service review

5
Plenty of accounts to choose from and all perfect. Reviewed on: 29th February 2024
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 4th March 2024
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Newbury Building Society

In branch service review

5
It was all easy to understand and a pleasant experience. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th March 2024
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Newbury Building Society

In branch service review

5
It is always a good and helpful experience in branch!. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 11th March 2024
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Newbury Building Society

In branch service review

5
Very friendly and helpful advisors in the Andover branch. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will share your comments with the team in Andover, who will be so pleased to read them. Response date: 11th March 2024
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Newbury Building Society

In branch service review

5
Staff are very helpful and friendly. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th March 2024
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Newbury Building Society

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