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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

Newbury Building Society look after their members.

Newbury Building Society look after their members. The interest rates for savings products are reviewed often and any opportunity to increase rates to benefit members are passed on. The limit to deposit this tax year and for the next tax year has been raised for the Exiting Member Account and this is a great benefit. Reviewed on: 21st March 2024

Reply from Newbury Building Society Hi Tracy, thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 26th March 2024

Brilliant

Brilliant customer service, genuinely friendly. Reviewed on: 21st March 2024

Reply from Newbury Building Society Hi Tina - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024

Savings account

I have several accounts with Newbury and I always find the staff so helpful Reviewed on: 20th March 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th March 2024

Great customer service and fair savings rates

Staff always friendly, helpful and care about the customers. They have some simple savings with good rates and I like the fact that the rates don't drop off after a set period. Have saved with them for years and visited a few branches and always feel valued as a customer. Reviewed on: 20th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th March 2024

Fantastic range of accounts that suit my circumstanc...

Fantastic range of accounts that suit my circumstances and with great rates. On top of that, the advisers are very competent and caring. Reviewed on: 19th March 2024

Reply from Newbury Building Society Hi Olive, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th March 2024

Excellent advice to open new ISA accounts

We were very grateful indeed to be given an appointment at such short notice. We were most impressed by the attention given to our rather urgent enquiries, We were able to set up two ISA accounts quickly with confidence. Reviewed on: 19th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th March 2024

Friendly people- orientated business

Friendly people- orientated business Reviewed on: 18th March 2024

Reply from Newbury Building Society Hi Keryn, thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th March 2024

friendly, open and very helpful.

Laura, who helped me to open a new account was friendly, open and very helpful. Her knowledge helped things to run smoothly and efficiently. Reviewed on: 18th March 2024

Reply from Newbury Building Society Hi Andrew, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Laura, who will be so pleased to hear them. Response date: 19th March 2024

personal and first class, for a small business they...

personal and first class, for a small business they are exceptional Reviewed on: 15th March 2024

Reply from Newbury Building Society Hi Robin, we appreciate the time taken to leave us your feedback, thank you. Response date: 18th March 2024

Great Staff

Great Staff Excellent service who have the ability to explain complicated issues in the way a layman can understand Reviewed on: 15th March 2024

Reply from Newbury Building Society Hi Rod, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th March 2024

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