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Newbury Building Society: Savings reviews

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4.88
Based on 8,726 reviews, last reviewed 15th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8726)

In branch service review

5
I am happy with all of it, thank you. Reviewed on: 29th February 2024
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th March 2024
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Newbury Building Society

In branch service review

5
Excellent service in Thatcham from our advisor John, clearly explained all the products to us and was very efficient at opening our accounts. Reviewed on: 29th February 2024
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In branch service review

5
Personal service that is always friendly and helpful. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Fantastic customer service, all explained clearly and everything was done quickly. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Friendly staff in the Thatcham branch who are always happy to help. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Always happy to see you and help. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Need more counter positions in the Thatcham branch. Reviewed on: 29th February 2024
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In branch service review

4
Need a water machine, please, in the improved premises. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Need screens in front of staff, comfy chairs, a sofa, lots of old people like to sit together. Reviewed on: 29th February 2024
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