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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8789)

Friendly and helpful, proactive service.

Friendly and helpful, proactive service. Excellent advice and efficient service. Staff immediately available. Very approachable. Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Ann, we appreciate it. Response date: 11th March 2024

Everything was done in a timely and polite way.

Everything was done in a timely and polite way. With explanations as we went through the process of opening a new account Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

The communication was good and very professional.

The communication was good and very professional. All the documents were shared securely. Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi Leo - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

So easy to open an account

I was able to open an account very easily and quickly, outside of normal working hours :) Reviewed on: 1st March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Joanna, we appreicate it. Response date: 4th March 2024

In branch service review

Thank you for a great service today. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it Response date: 4th March 2024

In branch service review

Fabulous customer service and even a coffee machine. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 4th March 2024

In branch service review

My parents had an account at the now closed Whitchurch branch. I opened my original account so that I had easy access to money whilst staying with them. Such a shame that these small branches are closing. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for your feedback - we appreciate it Response date: 4th March 2024

In branch service review

Dealing with my father's account closure due to his passing was stressful and the team have been so helpful that I can't say enough good about them. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we are glad that we could help at such a sad and stressful time for you. Response date: 4th March 2024

In branch service review

Plenty of accounts to choose from and all perfect. Reviewed on: 29th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 4th March 2024

In branch service review

It was all easy to understand and a pleasant experience. Reviewed on: 29th February 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 6th March 2024

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Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

Friendly and helpful, proactive service.

Everything was done in a timely and polite way.

The communication was good and very professional.

So easy to open an account

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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