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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8789 reviews)

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4.89

Based on 8,789 reviews, last reviewed 28th Aug 2026

150% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8789)

In branch service review

Great experience, quick and easy. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th April 2024

In branch service review

All the staff are very friendly and very helpful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 18th April 2024

In branch service review

The Andover branch of Newbury Building Society had time for us which is the most important thing. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Andover branch, who will be so pleased to hear them. Response date: 18th April 2024

In branch service review

I like having a passbook and able to speak to friendly staff. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 18th April 2024

In branch service review

Friendly staff who are always welcoming. Reviewed on: 28th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th April 2024

Very helpful when I had problems setting up my onlin...

Very helpful when I had problems setting up my online account Reviewed on: 25th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024

I wanted to open a Cash ISA

I wanted to open a Cash ISA with you but was unable to do so online, so I had to visit the Thatcham Branch. I was looked after very well and all the paperwork was completed easily. Reviewed on: 22nd March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Thatcham branch, who will be so pleased to hear them. Response date: 26th March 2024

Sarah Jones was excellent and patient...

Sarah Jones was excellent and patient dealing with the power of attorney and explaining the accounts Reviewed on: 22nd March 2024

Reply from Newbury Building Society Hi Olive - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 26th March 2024

Nice people to deal with

I needed to open a postal savings account and my application was swiftly dealt with by a friendly branch manager. Reviewed on: 22nd March 2024

Reply from Newbury Building Society Hi Thomas - we appreciate the time taken to leave us your feedback, thank you. Response date: 26th March 2024

Excellent company amazing customer service

Excellent company amazing customer service Reviewed on: 21st March 2024

Reply from Newbury Building Society Hi Jane - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th March 2024

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Newbury Building Society: Savings reviews

150% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8789)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Very helpful when I had problems setting up my onlin...

I wanted to open a Cash ISA

Sarah Jones was excellent and patient...

Nice people to deal with

Excellent company amazing customer service

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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