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Newbury Building Society: Savings reviews

4.88
Based on 8,683 reviews, last reviewed 24th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8683)

In branch service review

5
I have been with the Newbury since I held my original mortgage. Reviewed on: 29th February 2024

In branch service review

5
Very helpful service over the phone, they explained the postal transactions option pre-visit. Reviewed on: 29th February 2024

In branch service review

5
Always good service in Newbury, I usually deal with Rachel. Reviewed on: 29th February 2024

In branch service review

5
Very friendly and knowledgeable, everything was explained to me in simple terms that were easy to understand. Reviewed on: 29th February 2024

In branch service review

5
I appreciate the face-to-face service and patient, clear advice and information. Reviewed on: 29th February 2024

In branch service review

5
Relaxed atmosphere, and the ease of transacting business is all good. Reviewed on: 29th February 2024

In branch service review

5
Very helpful, with friendly guidance and advice. Reviewed on: 29th February 2024

In branch service review

4
I was exercising PoA to create an account, please specify exactly what documents are required prior to meeting - current requests are too broad, be specific. Reviewed on: 29th February 2024

In branch service review

5
Friendly service and the location is suitable. Reviewed on: 29th February 2024

In branch service review

5
All my questions were answered and things were thoroughly explained. It is well located too. Reviewed on: 29th February 2024

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