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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

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4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8755)

Opening new savings account

After using the online chat function to ask questions about the best process to open an account (recieving relatively quick and useful responses) I met with Nicole to discuss my savings options. She was helpful and efficient (and friendly) and gave excellent follow up to confirm the approval of the new account. I have long been a member of Newbury and I appreciate their commitment to community and fund their staff always helpful. The rates are competitive. Reviewed on: 13th March 2024

Reply from Newbury Building Society Hi Rebecca, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th March 2024

I had an exceptional experience with Sarah Thompson...

I had an exceptional experience with Sarah Thompson at the Winchester branch. Sarah was friendly and professional, and provided detailed information about the Savings account and other products. We also had a great chat about Australia and Winchester. Sarah's colleague was also friendly and approachable and they both made me feel very comfortable and happy to be there for my scheduled appointment. Reviewed on: 12th March 2024

Reply from Newbury Building Society Hi Carli - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 13th March 2024

My experience

Very clear and helpful. On time. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi - thanks for taking the time to leave us a review, we really do appreciate it. Response date: 12th March 2024

Staff very friendly.

Staff very friendly. Tracey Jones was very efficient and explained everything clearly. Reviewed on: 11th March 2024

Reply from Newbury Building Society Hi Stewart - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th March 2024

Simplicity

We found the staff very helpful and opening a savings account was relatively easy. Reviewed on: 9th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Brian, we appreciate it. Response date: 11th March 2024

Very welcoming, no problems and all straightforward

Very welcoming, no problems and all straightforward Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Alan, we appreciate it. Response date: 11th March 2024

Friendly and helpful, proactive service.

Friendly and helpful, proactive service. Excellent advice and efficient service. Staff immediately available. Very approachable. Reviewed on: 8th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Ann, we appreciate it. Response date: 11th March 2024

Everything was done in a timely and polite way.

Everything was done in a timely and polite way. With explanations as we went through the process of opening a new account Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

The communication was good and very professional.

The communication was good and very professional. All the documents were shared securely. Reviewed on: 8th March 2024

Reply from Newbury Building Society Hi Leo - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th March 2024

So easy to open an account

I was able to open an account very easily and quickly, outside of normal working hours :) Reviewed on: 1st March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Joanna, we appreicate it. Response date: 4th March 2024

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Newbury Building Society: Savings reviews

40% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8755)

Opening new savings account

I had an exceptional experience with Sarah Thompson...

My experience

Staff very friendly.

Simplicity

Very welcoming, no problems and all straightforward

Friendly and helpful, proactive service.

Everything was done in a timely and polite way.

The communication was good and very professional.

So easy to open an account

Review Newbury Building Society: Savings now

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