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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,789 reviews, last reviewed 28th Aug 2026
150% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Customer service is exemplary but isa interest remai... Customer service is exemplary but isa interest remains rather cautious Reviewed on: 28th August 2026
John S's avatar
John S

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8790)

In branch service review

5
Very friendly and knowledgeable, everything was explained to me in simple terms that were easy to understand. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
I appreciate the face-to-face service and patient, clear advice and information. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Relaxed atmosphere, and the ease of transacting business is all good. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful, with friendly guidance and advice. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

4
I was exercising PoA to create an account, please specify exactly what documents are required prior to meeting - current requests are too broad, be specific. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly service and the location is suitable. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
All my questions were answered and things were thoroughly explained. It is well located too. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Really knowledgeable and friendly customer service. Account opening is super easy and smooth. Very pleased. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Branch locations are good, passbooks are great, and the staff are friendly. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very favourable service from the Society and all of its staff. Reviewed on: 29th February 2024
Verified Member's avatar
Verified Member

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