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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
Very knowledgeable manager and very comprehensive in their explanations. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Isabel was extremely helpful in going through the savings account which I found confusing, but she clarified. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
I like the friendly and helpful staff and the good rates and that it is local. Love the new refurbishment. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
The new office is very clean, professional and smart. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
The new layout in the branch is more welcoming and light, the team are always friendly and welcoming. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Always friendly and helpful, I have used the Newbury for many years. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Need a better card reader system. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Good, friendly, local service. Nice to have a branch to interact with too. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
People are friendly and very helpful. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th January 2024
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Lovely customer service from Sarah today. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a review, thank you. Response date: 19th January 2024
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Newbury Building Society

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