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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

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4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8755)

Newbury Building Society Branch Review

First online account has lots of problems with it and I had to come back and forth multiple times into the branch. Reviewed on: 31st January 2024

Newbury Building Society Branch Review

Paying into my account was very easy. Reviewed on: 31st January 2024

You need to learn how to populate emails!

I was quite surprised to receive an email confirming my account being opened, addressed in the name of blank! Just a little concerning if you can’t use my name! Reviewed on: 30th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback and we're sorry to hear your experience. So that we can look into this further, please can you email [email protected]. Thank you. Response date: 31st January 2024

Excellent customer service , great rates for savings...

Excellent customer service , great rates for savings ,great location Reviewed on: 29th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 30th January 2024

Set up savings account

We have ISAs and wanted to set yp savings account. As always very knowledgeable, helpful and friendly. The meeting and paperwork was an easy process. Thank you. Reviewed on: 29th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 30th January 2024

Very good service and comprehensive explanations.

Very good service and comprehensive explanations. Chloe and Alice both very good. Postal service took 9 days to get your letter to me - not your fault! Reviewed on: 27th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Louise, we really appreciate it. We will be sure to share your comments with Chloe and Alice, who will be pleased to read them. Response date: 30th January 2024

Friendly & efficient

Appointment was easy to book & reminders sent. Made very welcome & Jess was very friendly and efficient Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Kim, we do appreciate it and will be sure to share your comments with Jess, who will be so pleased to read them. Response date: 30th January 2024

Very professional & knowledgable staff

Staff were very professional & interested in me & my requirements Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 30th January 2024

Proficient, Professional and Prompt

There was one small problem which emerged later in the day on which we opened our accounts. This was resolved with proficiency, professionalism and promptly. Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Rod, we do appreciate it. Response date: 26th January 2024

Opening a Fixed Bond

I am already a customer but wished to open a fixed bond. I find it difficult to visit the branch within the opening times at Winchester, but had a window at 4pm. The team managed to book me in. On arrival I updated my existing account books and was then taken in to see Sarah who opened the account swiftly so that I could take the book away with me. Reviewed on: 26th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Helen, we appreciate it and will share your comments with Sarah, who will be pleased to read them. Response date: 26th January 2024

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Newbury Building Society: Savings reviews

40% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8755)

Newbury Building Society Branch Review

Newbury Building Society Branch Review

You need to learn how to populate emails!

Excellent customer service , great rates for savings...

Set up savings account

Very good service and comprehensive explanations.

Friendly & efficient

Very professional & knowledgable staff

Proficient, Professional and Prompt

Opening a Fixed Bond

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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