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Newbury Building Society: Savings reviews

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4.88
Based on 8,728 reviews, last reviewed 16th May 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Competent and professional staff We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of ope... Read more Reviewed on: 16th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5
The online experience is very poor . It is difficult to find and receive messages, but the branch is great!. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
I value the face-to-face experience and personal contact. Always helpful. Reviewed on: 29th December 2023
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Verified Member

Newbury Building Society Branch Review

5
Very friendly, well communicated and a pleasant office environment. Reviewed on: 29th December 2023
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Verified Member

Newbury Building Society Branch Review

5
Please consider an app for the online elements of my accounts. Reviewed on: 29th December 2023
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Verified Member

Newbury Building Society Branch Review

5
I happened in close to closing but I was dealt with exceptionally well and with courtesy and given an immediate solution to my problems. Reviewed on: 29th December 2023
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Verified Member

Newbury Building Society Branch Review

5
Tobias did really well serving me in branch today. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Very well explained on all the products. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 22nd January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Personal service, very much appreciate the face-to-face. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Only removing money for a betterr rate bond. Always great service otherwise. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Lovely service from everyone in the Newbury branch. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 22nd January 2024
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Newbury Building Society

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