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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8790 reviews)

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4.89

Based on 8,790 reviews, last reviewed 5th Sep 2026

17% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent experience Cassie was excellent, I also have to say the whole experience with Didcot branch was excellent. It has a very welcoming feel with all of the staff, wh... Read more Reviewed on: 5th September 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8790)

Great customer service, explained options available...

Great customer service, explained options available to me with no pressure Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 15th January 2024

Lovely lady

Very nice lady helpfully, knowledgeable Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you Nicola for taking the time to leave feedback, we do appreciate it. Response date: 12th January 2024

Good personal and knowledgeable service from staff

Branch staff helpful and our appointment arranged with Ana to set up an ISA ran smoothly and was dealt with quickly and efficiently. Ana was friendly and informative and ensured we understood everything and were satisfied with the product we were signing for. Reviewed on: 11th January 2024

Reply from Newbury Building Society Hi Lynne - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ana, who will be so pleased to hear them. Response date: 11th January 2024

Newbury Building Society

Fantastic customer service, good range of savings accounts to suit different needs and a smart new online platform, would definitely recommend the Newbury! Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2024

Great Service

I was completely impressed with their professionalism and customer service Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2024

Friendly and efficient.

Friendly and efficient. Always have good product knowledge. Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi we appreciate the time taken to leave us a review, thank you. Response date: 9th January 2024

10 years plus of trustworthy banking with a face

For more than 10 years they have stood out in their services, value and the good people who work for them. An active presence on the high street and in the community, that make banking simple and effective. It is so nice to be able to speak to a knowledgeable people and not an AI bot. Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th January 2024

A good experience when opening an account

Very easy transaction with the girls being very helpful Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th January 2024

Very good service quite fast and responsive during c...

Very good service quite fast and responsive during calls prior to my appointment. Opened quickly and efficiently and received books and paperwork within a few days, even at Christmas. Unfortunately lost a mark as the advisor did put their fingers in my mouth by accident as we both went to open the door. Reviewed on: 8th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. We are sorry to hear about that unfortunate incident, we'd like to assure you this is not a normal occurrence when visiting a branch. Response date: 9th January 2024

Senior Saver Account

I was looking to move some of my savings away from my clearing bank where they were earning a poor rate of return. I realised from reading the Newbury website that I was eligible to open a Newbury Senior Saver Account at a much better rate Reviewed on: 8th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th January 2024

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Newbury Building Society: Savings reviews

17% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8790)

Great customer service, explained options available...

Lovely lady

Good personal and knowledgeable service from staff

Newbury Building Society

Great Service

Friendly and efficient.

10 years plus of trustworthy banking with a face

A good experience when opening an account

Very good service quite fast and responsive during c...

Senior Saver Account

Review Newbury Building Society: Savings now

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