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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8684 reviews)

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4.88

Based on 8,684 reviews, last reviewed 26th Mar 2026

64% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Unlocking Savings Accounts on line

Received excellent assistance in getting my accounts unlocked this morning Reviewed on: 22nd December 2023

Reply from Newbury Building Society Thank you for taking the time to provide feedback - we appreciate it. Response date: 22nd December 2023

All Staff

Everyone I dealt with (over two days) were so helpful. Reviewed on: 21st December 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 22nd December 2023

Alton NBS

Every item was explained in a professional and friendly manner. Very good. Reviewed on: 21st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback. We do appreciate it. Response date: 22nd December 2023

Newbury Building Society Branch Review

Friendly, knowledgeable, very helpful staff. Reviewed on: 19th December 2023

Investment restriction by nominated bank

Difficulty in investing a lump sum when minimum is greater than bank rules Reviewed on: 18th December 2023

Reply from Newbury Building Society Thank you for taking the time to provide feedback. Response date: 22nd December 2023

Top rate

Following an account review, I was able to double my existing savings rate and have more access to the money from my previous bank account. Reviewed on: 15th December 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 20th December 2023

Excellent customer service

Staff are always welcoming, friendly and very helpful. Everything was explained clearly and concisely Reviewed on: 15th December 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2023

easy to open, help available, and good interest rate

I found the site easy to navigate. I had a problem with passwords/user names but help was quickly available bu phone, and solved the problem. A good interest rate. Reviewed on: 15th December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 15th December 2023

Review survey

Excellent service, good advice and smooth process. Reviewed on: 15th December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 15th December 2023

Helpful advice about savings

I wanted to use my tax-free allowance by opening an ISA account. I was able to move money from my existing Treasure account. I was also able to transfer to a Senior savers' account. Interest rates are better for me. Reviewed on: 15th December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreciate it. Response date: 15th December 2023

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