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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8684 reviews)

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4.88

Based on 8,684 reviews, last reviewed 26th Mar 2026

64% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Online Registration

Having Spent 15 minutes try to register my new account without success I have given up. Whilst I have entered my password & memorable which seemed to be accepted I was unable to complete the application as what ever way I tried to insert a hint word it wouldn't accept it , so I have given up . As i see I have 14 days to cancel my account if I cannot operate a online account app then there is no point in me having an account with you David G Jones [email protected] Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for letting us know, we will ask someone to contact you directly. Response date: 5th December 2023

Ok

It was what it was!!!!!! !!!!!! Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you nonetheless for taking time to leave feedback. We do appreciate it. Response date: 5th December 2023

Alton branch - Thursday 30 Nov. 2023

Sarah was helpful, pleasant and efficient when dealing with my appointment at short notice. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - it really helps us. We will be sure to share your comments with Sarah - who will be so pleased to hear them. Response date: 5th December 2023

Opening new savings accounts as a new customer

Very good to see local branches still open to give a personal service. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for your feedback - we agree that branches and real people provide a great financial service. Response date: 5th December 2023

Newbury BS Savings

We had set up a new savings account online but wanted to make sure it was ready to receive a deposit and to make it a joint account. Richard was extremely helpful and managed to ensure that the account was ready and advised us to switch to joint and branch operation, once the deposit is in. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Richard, who will be so pleased to read them. Response date: 5th December 2023

Transfering between accounts

I've just opened a new account. I want to transfer funds from other Newbury accounts into it. I thought it would be straight forward but was disappointed. When I try and make a transfer from my existing account to my new account the new account is not listed as an option to select. Reading FAQs I see that I have to send a secure message and ask for the new account to be added as a transfer option to the existing accounts. This seems very convoluted. At the time of writing I am still waiting for staff to respond to my secure message request, which I submitted yesterday. All very frustrating. I hope you can make improvements to this scenario. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we are sorry to hear that you have had this frustration and hope that you have received a response - please do let us know if not as we would like to avoid this scenario happening again. email marketing @newbury.co.uk Response date: 5th December 2023

Helpful

I needed to close an account and open a new one and the staff were friendly and could not have been more helpful Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 5th December 2023

A very pleasant experience

As always, the experience with the Newbury Building Society is very friendly & informative. Always ready to answer any questions...all the staff are so helpful. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! Response date: 5th December 2023

Newbury Building Society Branch Review

Good service, and having a local branch is so handy. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for your feedback - we do appreciate it. Response date: 5th December 2023

Newbury Building Society Branch Review

Always a friendly smile, from Sarah. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it. Response date: 5th December 2023

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Newbury Building Society: Savings reviews

64% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8684)

Online Registration

Ok

Alton branch - Thursday 30 Nov. 2023

Opening new savings accounts as a new customer

Newbury BS Savings

Transfering between accounts

Helpful

A very pleasant experience

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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