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Newbury Building Society: Savings reviews

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4.88
Based on 8,728 reviews, last reviewed 16th May 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Competent and professional staff We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of ope... Read more Reviewed on: 16th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5
All the staff at the Abingdon branch are brilliant. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
They explain everything to you patiently. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
Staff are amazing, very happy, lovely girls. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
Extremely helpful and friendly staff. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
Very friendly staff in the Abingdon branch. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
Always very pleasant and helpful with queries. Reviewed on: 29th December 2023
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Newbury Building Society Branch Review

5
Staff are very friendly and I feel very comfortable coming here. Reviewed on: 29th December 2023
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friendly informative staff

5
easy straight forward to open account and all savings account explained Reviewed on: 28th December 2023
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Reply from Newbury Building Society Thank you for your review. Response date: 3rd January 2024
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Newbury Building Society

Straightforward information

4
It was easy to select a suitable savings account from the clear information provided on Newbury Building Society's website. Opening it couldn't have been simpler and the process feels very secure. Reviewed on: 24th December 2023
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Reply from Newbury Building Society Excellent to hear about your experience with us - thank you for taking the time to leave us a review. Response date: 3rd January 2024
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Newbury Building Society

Excellent

5
Initial contact was with Sarah Thompson, a calm and careful listener. Sarah arranged an appointment for us . Next day we met with manager Justine Ransom who talked us through the small print , after listening to our opening chat. Very clear , concise explanation to all points. A credit to your company. Reviewed on: 23rd December 2023
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Reply from Newbury Building Society Thank you for taking the time to provide this excellent feedback - Sarah and Justine will be delighted! Response date: 3rd January 2024
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Newbury Building Society

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