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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8790 reviews)

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4.89

Based on 8,790 reviews, last reviewed 5th Sep 2026

17% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent experience Cassie was excellent, I also have to say the whole experience with Didcot branch was excellent. It has a very welcoming feel with all of the staff, wh... Read more Reviewed on: 5th September 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8790)

Newbury BS Savings

We had set up a new savings account online but wanted to make sure it was ready to receive a deposit and to make it a joint account. Richard was extremely helpful and managed to ensure that the account was ready and advised us to switch to joint and branch operation, once the deposit is in. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Richard, who will be so pleased to read them. Response date: 5th December 2023

Transfering between accounts

I've just opened a new account. I want to transfer funds from other Newbury accounts into it. I thought it would be straight forward but was disappointed. When I try and make a transfer from my existing account to my new account the new account is not listed as an option to select. Reading FAQs I see that I have to send a secure message and ask for the new account to be added as a transfer option to the existing accounts. This seems very convoluted. At the time of writing I am still waiting for staff to respond to my secure message request, which I submitted yesterday. All very frustrating. I hope you can make improvements to this scenario. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we are sorry to hear that you have had this frustration and hope that you have received a response - please do let us know if not as we would like to avoid this scenario happening again. email marketing @newbury.co.uk Response date: 5th December 2023

Helpful

I needed to close an account and open a new one and the staff were friendly and could not have been more helpful Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 5th December 2023

A very pleasant experience

As always, the experience with the Newbury Building Society is very friendly & informative. Always ready to answer any questions...all the staff are so helpful. Reviewed on: 1st December 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it! Response date: 5th December 2023

Newbury Building Society Branch Review

Good service, and having a local branch is so handy. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for your feedback - we do appreciate it. Response date: 5th December 2023

Newbury Building Society Branch Review

Always a friendly smile, from Sarah. Reviewed on: 30th November 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it. Response date: 5th December 2023

Newbury Building Society Branch Review

I am a long time member and have been for over 60 years. Reviewed on: 30th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Thank you once again, take care. Response date: 5th December 2023

Newbury Building Society Branch Review

Friendly, helpful and satisfied. Reviewed on: 30th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Thank you once again, take care. Response date: 5th December 2023

Newbury Building Society Branch Review

Very helpful. Joint account can't be accessed online with one email account. Reviewed on: 30th November 2023

Newbury Building Society Branch Review

The transfer money from savings to my bank account took 15 mins, surely this should be easier. Reviewed on: 30th November 2023

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Newbury Building Society: Savings reviews

17% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8790)

Newbury BS Savings

Transfering between accounts

Helpful

A very pleasant experience

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

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