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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8729 reviews)

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4.88

Based on 8,729 reviews, last reviewed 18th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8729)

Setting up a new ISA

Chloe was very helpful setting up my new ISA and advising me how to transfer an existing ISA from another company. Reviewed on: 3rd November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 3rd November 2023

Helpful Chloe

I came in to the Newbury branch to open a new ISA and update my Existing Member passbook. Chloe helped me with all my queries about opening a new account and how to get an old ISA with another company transferred to my new account. Reviewed on: 3rd November 2023

Savings

Excellent service at the Abingdon branch for savings products and processing these for me. Helpful and friendly. Reviewed on: 2nd November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

New Business Saving Account

Very professional & the member of staff had a good knowledge of the product Reviewed on: 1st November 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd November 2023

A refreshing change

We decided to open a savings account, and went to the Newbury Building Society in Basingstoke to discuss. We could not have been made more welcome. Ken explained everything very clearly and made the process very easy for us. This was good old fashioned customer service at it’s very best. Reviewed on: 1st November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 3rd November 2023

Newbury Building Society Branch Review

You need full opening on a Saturday, 9-5pm. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do continually review our opening times based on volume of customers attending the branches and will ensure our customer service team are aware of your feedback. Response date: 16th November 2023

Newbury Building Society Branch Review

You cannot improve, thank you for your service. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you so much for taking time to leave feedback and for your kind words - we do appreicate it. Response date: 16th November 2023

Newbury Building Society Branch Review

I like that they have remained present on the high street all this time. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

Friendly, fast and efficient service. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

The customer service is brilliant. Very helpful staff. Answer call efficiently and take pride in their jobs. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

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Newbury Building Society: Savings reviews

78% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8729)

Setting up a new ISA

Helpful Chloe

Savings

New Business Saving Account

A refreshing change

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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