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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
43% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
Everyone is very friendly and everything is easy to do. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
John was very helpful and informative in the Thatcham branch today. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with John, who will be so pleased to hear them. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I love how nice the in-branch service is. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Slightly difficult to log-in online, but the Thatcham branch staff are 100% excellent. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We are looking to improve our online service and balance security with ease of use, thank you for your feedback around this, please do let us know if we can help you in the future with this. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are always pleasant and helpful. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are always friendly, providing good customer service. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I have been with Newbury Building Society for sixty years and I have never needed to think of going anywhere else. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, for your kind words and for your continued custom, we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like the face-to-face service and the friendliness of the staff. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very impressive branch, a lot of changes have been made since I last visited. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we do appreciate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Awesome service and advice, thank you very much. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society You're welcome! Thank you so much for taking time to leave feedback. Response date: 16th November 2023
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Newbury Building Society

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