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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8729 reviews)

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4.88

Based on 8,729 reviews, last reviewed 18th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8729)

Customer Care

Fantastic customer support and care at Winchester Branch. Very friendly and knowledgeable Reviewed on: 22nd November 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We will share your comments with the team in Winchester, who will be so pleased to read them. Response date: 23rd November 2023

Lovely experience

Lovely lady Samantha James welcomed and made me feel relaxed Reviewed on: 21st November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Samantha, who will be so pleased to hear them. Response date: 22nd November 2023

Fort-Knox Style Security

I like Newbury for their generous interest rates and the highly watertight security. Reviewed on: 21st November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 21st November 2023

Brilliant explanation by Meredith.

Nice and friendly and relaxed atmosphere, and very good explanation Reviewed on: 17th November 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will be sure to share your feedback with Meredith, who will be pleased to read it. Response date: 18th November 2023

Very efficient and helpful

We needed to open a new savings account with the Newbury BS and found the whole process of doing so very swift and efficient. Everything was clearly explained to us and the account on offer was clearly ideal for our needs Reviewed on: 17th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th November 2023

Referring to friends snd family

I have already referred friends and family as I’ve had a good experience Reviewed on: 17th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 17th November 2023

Easy, quick and friendly

Exceptionally friendly staff, very comfortable atmosphere Reviewed on: 17th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 17th November 2023

Transferring account

Very helpful meeting with Adam he was very informative & provided all the options available for us to transfer our funds into a new account. NBS Thatcham staff have always been friendly, polite & helpful, we have been using them for many years & will continue to do so. Reviewed on: 17th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Adam, who will be so pleased to hear them. Response date: 17th November 2023

Customer service excellent

We were welcomed and not rushed during our appointment and came away having achieved opening an account. Reviewed on: 16th November 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 17th November 2023

Excellent Service

Sarah made us very welcome and dealt with the accounts very efficiently. Reviewed on: 16th November 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 17th November 2023

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