Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8757 reviews)

View other Newbury Building Society products

4.89

Based on 8,757 reviews, last reviewed 13th Jul 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8757)

Helpful staff answering queries

Difficulty getting documentation re identify. Assisted by staff. Reviewed on: 4th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 5th September 2023

Quick, efficient, very friendly

Opening a new account was very simple and the staff member was very helpful and friendly Reviewed on: 3rd September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 4th September 2023

helpfull and very friendlyf

from the moment i i walked into the wokingham branch a very profeshnai experiance and made welcome Reviewed on: 2nd September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th September 2023

Had to ring 3 times!

I have an Existing Member Account and wanted to open a joint account with my wife. I filled in the relevant information online and waited to hear from Newbury. Not hearing anything, I looked at my accounts online and saw that the new account was there. I paid over some money and found it came back the next day. I tried this twice with the same results. I decided to phone and after waiting for 20 minutes spoke to an advisor who informed me that the account wasn't open yet and we should have got a letter. He promised to send another letter immediately but that didn't come and I rang again twice to get the letter sent. No letters arrived until during our holiday 6 days later. On opening the 2 letters that did arrive I found that they hadn't been sent when I was told they should have been. I very nearly gave up but because I didn't want to loose any further interest on my savings eventually opened the account. The delay and time I wasted is not acceptable. Reviewed on: 1st September 2023

Reply from Newbury Building Society Thank you for letting us know about your experience, and understand your frustrations. We will ask our Customer Service Manager to look into this for you and contact you. Response date: 1st September 2023

Brilliant service

I went in twice to sort out my accounts, to add to an existing one and to open a new one. The woman who sorted it all out (unfortunately I don’t know her name, maybe name badges would be useful), was helpful, explained everything, suggested I use an existing account that I didn’t think could still be used. Exemplary. Reviewed on: 1st September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 1st September 2023

Newbury Building Society Branch Review

Very helpful when discussing the rates on my account. Reviewed on: 31st August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th September 2023

Newbury Building Society Branch Review

Everyone is very helpful and we never feel rushed. Reviewed on: 31st August 2023

Newbury Building Society Branch Review

It's lovely to talk to a real and friendly person. Reviewed on: 31st August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th September 2023

Newbury Building Society Branch Review

We like to use their local branches. Reviewed on: 31st August 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 13th September 2023

Newbury Building Society Branch Review

Hazel was very helpful and pleasant, a lovely person. Reviewed on: 31st August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Hazel, who will be so pleased to hear them. Response date: 13th September 2023

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Deposit Account
from The Co-operative Bank 3.92 from 11 reviews
Junior instant access savings
from Danske Bank UK 4.10 from 2 reviews
Easy access pot
from Beach 0.00 from 0 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.86 from 1399 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

28% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8757)

Helpful staff answering queries

Quick, efficient, very friendly

helpfull and very friendlyf

Had to ring 3 times!

Brilliant service

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024