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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
Good but it would be helpful for staff if their equipment was updated, namely the card machine. Reviewed on: 31st August 2023
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Verified Member

Newbury Building Society Branch Review

5
The staff clearly explained the products. Reviewed on: 31st August 2023
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Verified Member

Newbury Building Society Branch Review

5
Very helpful staff and they are very knowledgeable. Reviewed on: 31st August 2023
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Verified Member

Newbury Building Society Branch Review

5
The staff are always so helpful. Reviewed on: 31st August 2023
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Verified Member

Excellent in branch appointment

5
Hazel was excellent in terms of explaining and setting up two junior ISAs for my children. Really accommodating to have them in her office too! Will definitely recommend Newbury Building Society to others. Reviewed on: 29th August 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words - we do appreciate it. We will share your comments with Hazel, who will be so pleased to read them. Response date: 30th August 2023
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Newbury Building Society

Efficient friendly experience

5
We found opening a new savings account in the Hungerford branch to be swifter than expected and refreshing to interact with obviously knowledgeable and friendly staff. Reviewed on: 28th August 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreicate it and will be sure to share your comments [with the team in Hungerford, who will be so pleased. Response date: 29th August 2023
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Newbury Building Society

Great service from NBS

5
Setting up a new account is never easy but NBS were amazing at making my wife and I feel relaxed and motivated to open our savings account, thank you. Reviewed on: 27th August 2023
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Verified Member
Reply from Newbury Building Society Thank you so much for taking the time to leave feedback and for your kind words, we do appreciate it. Response date: 29th August 2023
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Newbury Building Society

Fitted us in to save us coming in another day.

5
Very pleasant and efficient staff. Reviewed on: 26th August 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 29th August 2023
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Newbury Building Society

Its been very easy online

5
All a very easy process to open a new savings account with you. I am a first time saver with you and it was nice to find a good level of security as part of the process. Reviewed on: 26th August 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreicate it. Response date: 29th August 2023
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Newbury Building Society

New customer

5
every thing was straight forward Reviewed on: 26th August 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 29th August 2023
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Newbury Building Society

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