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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8757 reviews)

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4.89

Based on 8,757 reviews, last reviewed 13th Jul 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8757)

Fitted us in to save us coming in another day.

Very pleasant and efficient staff. Reviewed on: 26th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 29th August 2023

Its been very easy online

All a very easy process to open a new savings account with you. I am a first time saver with you and it was nice to find a good level of security as part of the process. Reviewed on: 26th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreicate it. Response date: 29th August 2023

New customer

every thing was straight forward Reviewed on: 26th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 29th August 2023

Very friendly

Met to open a savings account . I was told of all the options and advised as the best one to suit me Reviewed on: 25th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 29th August 2023

Excellent, friendly service

I received very careful advice before the interview and friendly and efficient service during it. Thank you very much for making this transaction easy and hassle-free. Reviewed on: 25th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and kind words. We do appreciate it. Response date: 25th August 2023

Confusing accounts data

Tried to transfer 400 k from another account only to be told by the bank that details seem incorrect so will visit basingstoke branch this morning to find out issues ! Reviewed on: 25th August 2023

Reply from Newbury Building Society Thank you for taking time to provide feedback, bank details are provided on our website, we will review if they need further details with them as they are correct on our site and on myaccounts. Please do let us know if there are any issues after you visit the Basingstoke branch - or call us on 01635 555700 and our customer service team will be happy to assist. Response date: 25th August 2023

Transaction 24 Aug pm

It seemed to take a very long time for the cashier to put a cheque into my account. I was surprised to be asked a number of questions about the origin of the money e.g. whether it was 'savings', 'income not immediately required' etc. It was disappointing after the very efficient opening of my account in the same branch at 1000 hours on 21 August. No similar questions were asked then. Reviewed on: 25th August 2023

Reply from Newbury Building Society Thank you for taking time to provide feedback. We do have requirements that our colleagues are required to follow for deposits, there are different requirements with account opening, however we would be happy to advise on this if you would like us to contact you. Response date: 25th August 2023

Excellent customer service. Relaxing atmosphere and good knowledge of products

Adam was very good. Excellent all round. Gave good advice. Reviewed on: 22nd August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your feedback with Adam, who will be pleased to read it. Response date: 22nd August 2023

Meeting Experience

We call in on the chance of a meeting to open up a new ISA. We were fitted in within 30 minutes, it's nice to see someone in person, when duscussing financial affairs. Very pleased with our service. Reviewed on: 21st August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 22nd August 2023

Fantastic thoughtful customer service

Excellent advice and clever explanations of the products I was interested in. Time was taken to ensure that I understood the features, benefits and conditions that came with the account Reviewed on: 21st August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 22nd August 2023

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Newbury Building Society: Savings reviews

28% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8757)

Fitted us in to save us coming in another day.

Its been very easy online

New customer

Very friendly

Excellent, friendly service

Confusing accounts data

Transaction 24 Aug pm

Excellent customer service. Relaxing atmosphere and good knowledge of products

Meeting Experience

Fantastic thoughtful customer service

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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