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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8757 reviews)

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4.89

Based on 8,757 reviews, last reviewed 13th Jul 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8757)

Opening a savings account

Saw straight away, very friendly and helpful, direct access to local branch via phone. In branch staff availability. Perfect! Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreciate it. Response date: 21st August 2023

Review

Efficient. Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 18th August 2023

Savings account

Very clear explanation good rates best products for me where highlighted. Great customer service Reviewed on: 18th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 18th August 2023

Very helpful and they found low up on requests

Willing to help and at least you can see them in branch for any queries Not the highest interest rates paid but worth it for the service Keep it up Reviewed on: 15th August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th August 2023

Newbury Building Society Branch Review

I used the Basingstoke branch of the Newbury on 14/08/23 having just had my car written off by the insurance company. I needed to transfer fundsquickly to fund a replacement. Richard was extremely efficient in helping me to do this. Well done Richard and thank you so much. Reviewed on: 14th August 2023

Restored my faith

A little old fashioned courtesy and kindness - Hazel explained the whole process, brilliantly knowledgeable, anticipating questions and ready with answers. I have already recommended NBS to two of my family. Reviewed on: 14th August 2023

Reply from Newbury Building Society Thank you so much for taking the time to leave feedback and for your kind words and recommendations. We will be sure to share your comments with Hazel, who will be so pleased to hear them. Response date: 15th August 2023

Advice on best accounts to meet my needs

Hazel was excellent and took time to listen to my needs. I now have a plan to help me going forward which is much appreciated. Reviewed on: 12th August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Hazel, who will be so pleased to hear them. Response date: 14th August 2023

Friendly customer service, good interest rates.

Our application was a bit complicated, because one of us already had a joint account with the Newbury, so it became a challenge to separate that from my new application. However, Zac was very patient and helped us work our way through it all. Reviewed on: 11th August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Zac, who will be so pleased to hear them. Response date: 14th August 2023

Very efficient staff

Called in on a wet Saturday without an appointment. The lads whose name begins with an L managed to set us up with the account we required with speed and was really friendly to us. Thank you Reviewed on: 11th August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th August 2023

Excellent service

Very pleasant, friendly staff member Reviewed on: 11th August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 11th August 2023

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