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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8757 reviews)

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4.89

Based on 8,757 reviews, last reviewed 13th Jul 2026

28% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8757)

Easy to open a new account

Opening another account sit alongside an existing savings account was very simple, and money can be moved between the accounts without needing to go via a current account, which is helpful. Reviewed on: 11th August 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 11th August 2023

ISA Opening

very quick and efficient, Paula is charming and very helpful Reviewed on: 10th August 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 11th August 2023

Opening a second savings account

Excellent appointment with Ken who opened new accounts for us and answered all our questions in a friendly, efficient manner. Reviewed on: 9th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 10th August 2023

Opening a new savings account

The process was very straightforward. The cashier was very helpful, making sure we fully understood everything.. Reviewed on: 6th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 7th August 2023

Savings

Very satisfied customer from my review today. Very helpful and was great with advice given to me by Paula. Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 7th August 2023

Saving the easy way

Very good and simple way of saving money for a rainy day. Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it. Response date: 4th August 2023

Great staff - they could do with some equipment replaced as theirs us old and causing them problems

No more can be said - they need equipment replaced especially the card machine Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it. We will pass your comments on to the customer service team. Thanks again. Response date: 4th August 2023

Assistance sorting out my deceased wife's ISA

Anna was extremely helpful sorting out the paperwork & giving me advice in the final registration of transferring of ISA into my name via APS. Hopefully everything is proceeding without further problems now. Also the remainder of the team were very friendly and considerate, really nice to have made friends in the branch rather than just as a customer as in many other companies. Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it. We will be sure to share your comments with Ana and her colleagues, who will be so pleased to hear them. Thank you Response date: 4th August 2023

Newbury Building Society - can't fault the service

I applied for a further advance. The options were clearly explained to me and the product I selected was at a fair rate. The processing of the application was a little involved because of the fact that I am retired and the Society needed to check whether I met their financial criteria and also the purpose of the further advance. Fortunately the application was approved. Everyone involved in the process was extremely courteous and helpful and the product suited my requirements perfectly. Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it. Response date: 4th August 2023

Everyone always so helpful

All the staff I’ve ever dealt with in either the Newbury or Thatcham branches have always been so helpful and lovely. Couldn’t ask for better service Reviewed on: 4th August 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 4th August 2023

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