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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,792 reviews, last reviewed 9th Sep 2026
17% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very welcoming and helpful throughout opening of a n... Very welcoming and helpful throughout opening of a new account. Cannot fault the process. Good to speak to a real person in person. Reviewed on: 9th September 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8792)

Newbury Building Society Branch Review

5
Always very helpful staff in. branch. Reviewed on: 31st July 2023
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Newbury Building Society Branch Review

5
We first had a mortgage with ypu to build a new house, we have always found them helpful and a pleasure to deal with. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

4
Im very happy with the service received and that you can speak to people over the telephone. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Very friendly helpful and flexible. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Jessica in Abingdon was helpful. Reviewed on: 31st July 2023
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Verified Member
Reply from Newbury Building Society Thank you for your kind feedback - we will be sure to share with Jessica, who will be so pleased to hear it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff very friendly and professional. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Very friendly and informative, great customer service. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Jessica always friendly remembers my name. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Very lovely girl, always smiling. Reviewed on: 31st July 2023
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Verified Member

Notification of Death of Joint Acct Holder

5
I went to the Andover branch to notify them of the death of my father, The lady I spoke to was very kind and dealt with me in a very empathic way. She quickly dealt with everything, explaining everything she was doing. She asked if I would like to open another acct which paid a better interest rate which would then be paid into the original acct . I agreed to this an she transferred an amount to the new acct. She kept my old book and only 2 days later I received it back in the post along with the new pass book. She was very pleasant, efficient and professional from start to finish. Her customer care was exemplary from start to finish and she is a credit to your building society. Reviewed on: 28th July 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words. We will be sure to share your feedback with our colleagues in the Andover branch, who will be so pleased to hear them. Response date: 1st August 2023
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Newbury Building Society

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