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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8688 reviews)

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4.88

Based on 8,688 reviews, last reviewed 11th Apr 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service in Didcot The staff in the Didcot branch were extremely helpful when opening a children’s account. Communication was clear, everyone we dealt with was very plea... Read more Reviewed on: 11th April 2026

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8688)

All carried out well

Opening a slightly complicated savings account - all explained and set up well. Reviewed on: 17th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th June 2023

Great customer experience

The staff member was very accommodating of the fact I didn’t have much time on my car parking so went through everything at a good pace (but still thoroughly) and was very accommodating that I had my small child with me and provided a box of toys for her to play with. Easy process to open the account as well. Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th June 2023

Newbury Building Society Branch Review

I was well informed all about the bonds prior to taking it out. Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023

Efficient and good

I transferred some money from my Exiting Members Account to a two year bond in Newbury Branch. This was all very organised and took no time at all. Thank you Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th June 2023

Savings Account

I went to Hungerford Branch to open an ISA and saw Daisy who was extremely helpful and explained everything thoroughly for me. Daisy even made me a cup of tea and turned the aircon on for me as I wasn't feeling my best! Really went above and beyond my expectations, will definitely be recommending the Newbury! Reviewed on: 16th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 16th June 2023

Staff friendly and explained appropriate info.

Opened a bond .Didn't expect to take so long but I guess you have to check detail to ensure my bona fides. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We are constantly looking at how we can make opening an account quicker, whilst still complying with the regulation required, but thank you for your patience. Response date: 16th June 2023

Feed back

John was very efficient explained clearly about product and completed in 35 minutes. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will be sure to share your comments with John, who will be pleased to read them. Response date: 16th June 2023

Great Customer Service

I really felt that I mattered and that care was taken that I did not select the wrong product. As I get older this is more important. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023

opening passbook savings account in branch

Simple process, polite and knowledgable staff. Reviewed on: 12th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 12th June 2023

Very helpful

Staff member was very knowledgeable and was able to deal with my request on the same day Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th June 2023

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