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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8753 reviews)

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4.90

Based on 8,753 reviews, last reviewed 3rd Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8753)

Newbury Building Society Branch Review

Friendly staff, wish process was shorter but I guess its about safety. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023

Newbury Building Society Branch Review

Friendly, relaxed service with a smile. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023

Newbury Building Society Branch Review

Jess was very cheerful and bright. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Jess, who will be so pleased to hear them. Response date: 24th July 2023

Newbury Building Society Branch Review

Friendly, helpful, understanding staff. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023

Newbury Building Society Branch Review

Friendly, helpful staff and a good range of savings products, easy to use branch with regular hours. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 24th July 2023

Newbury Building Society Branch Review

Pleasant and welcome with a nice, smart apperance. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023

Newbury Building Society Branch Review

Lovely, friendly staff with a lovely new high spec branch. Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023

Long term customers, savers and mortgagees for over 60 years

The current administrative checks before opening a new account were excessive for us but performed very efficiently. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it and we are looking at how we can improve new account experience. Response date: 3rd July 2023

Hungerford Apt

I had a lovely appointment in Hungerford, the staff were very friendly and professional. Daisy the lady who completed my appointment was very knowledgeable and made me feel very comfortable as finance is not my forte! I will most definitely be recommending Hungerford Branch after my experience Reviewed on: 30th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 30th June 2023

A bit clunky

As per the title really. Not the easiest online banking service to set up or use. It works OK but is a little time consuming, old fashioned and ‘clunky’. All good though. I love that you still have high street branches and human beings to talk to. If they close - I leave, but until then I love using the Newbury Building Society. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will share your comments with our customer service team who are looking to make the processes quicker. We are currently investing in our online platform and upgrading the online service. We are committed to retaining a high street presence and our branches are remaining very much open. Response date: 30th June 2023

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Newbury Building Society: Savings reviews

38% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8753)

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Long term customers, savers and mortgagees for over 60 years

Hungerford Apt

A bit clunky

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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