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Newbury Building Society: Savings reviews

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4.88
Based on 8,688 reviews, last reviewed 11th Apr 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service in Didcot The staff in the Didcot branch were extremely helpful when opening a children’s account. Communication was clear, everyone we dealt with was very plea... Read more Reviewed on: 11th April 2026
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Customer

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026
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This is a right faf
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Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8688)

Newbury Building Society Branch Review

5
Friendly and efficient service, lack of privacy. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We are always happy to offer a private room if available or booked in advance, should you require. Please do ask a member of our team, who will assist where they can. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Rachel today very efficient new look branch amazing, thought I was going into the wrong place. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. The branch does look good! We are so pleased to read you liked it and we will share your comments with Rachel, who will be so pleased to hear them. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Hazel was polite helpful and professional. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will share your comments with Hazel, who will be pleased to hear. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Been a member for many years and have always had excellent service and advice. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
I came in with someone who needed to sit, we lost our place in the queue 2 people went a head of us could a seat be placed by the window with a queue here spot ?. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - we will let the branch manager know as the seating is at the rear, so will review how this affects those waiting. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I would like you to do a current account as well. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Unfortunately we are not a payment service provider so we are unable to offer a current account. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
On initial meeting and foillow up I was helped by Louisa who was excellent and very knowledgeable. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will share your comments with Louisa, who will be so pleased to hear them. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Great empathy and service from the staff, would ike to see a higher rate regular saver. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The branch is beautiful I never want to leave. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Sadly we can't accept lodgers in the branch, but agree its a lovely place to be! Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Paula & Helen were very helpful. Reviewed on: 31st May 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will share your comments with Paula and Helen, who will be so pleased. Response date: 16th June 2023
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Newbury Building Society

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