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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8753 reviews)

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4.90

Based on 8,753 reviews, last reviewed 3rd Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8753)

It takes much longer than necessary

Nothing to add, I am afraid. The procedure is simply tiresome. Reviewed on: 30th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it and will share your comments with our customer service team who are looking to make the processes more efficient online. We are currently investing in our online platform and upgrading the online service. If there is something more specific you can share with us, please do and we will look into it. Please email us and we will investigate how we can improve. Response date: 30th June 2023

Efficient Service

Branch staff are efficient and effective, understand the products, and how the Accounts function. Reviewed on: 25th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 26th June 2023

Lovely people explained well

Everyone was really friendly and explained the product really well answering all my questions. Reviewed on: 24th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 26th June 2023

Good service

The staff go above and beyond as far as giving advice !! Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th June 2023

Super service.

All the staff are friendly and very helpful. Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd June 2023

Joint saving account

We came in and met Shara who went through all our options in which was the best account for us as we only wanted to put a small amount maybe every month. She was polite and courteous and did not rush us into a making our minds up. Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 23rd June 2023

friendly service

I found the staff very friendly and very helpful. She made me feel very much at ease in my dealings with her. Gve me very good advice as well. Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd June 2023

Good

Very good. Better than an a hyper efficient high street bank. Can take your time ask questions. Make informed decisions Reviewed on: 23rd June 2023

Reply from Newbury Building Society HI - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd June 2023

Opening a New Account

Once an agent became available, the process was friendly, efficient making best use of our existing information with the Newbury and the whole process complete smoothly. The rate on offer was far better than that currently offered by others in Andover. Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd June 2023

Great customer service

Great customer service. Everything was explained to me clearly and helped me make an informed decision. The person who helped me was very friendly and knowledgeable. Reviewed on: 22nd June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd June 2023

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View resource hub

Newbury Building Society: Savings reviews

38% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8753)

It takes much longer than necessary

Efficient Service

Lovely people explained well

Good service

Super service.

Joint saving account

friendly service

Good

Opening a New Account

Great customer service

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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