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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8753 reviews)

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4.90

Based on 8,753 reviews, last reviewed 3rd Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8753)

Staff friendly and explained appropriate info.

Opened a bond .Didn't expect to take so long but I guess you have to check detail to ensure my bona fides. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We are constantly looking at how we can make opening an account quicker, whilst still complying with the regulation required, but thank you for your patience. Response date: 16th June 2023

Feed back

John was very efficient explained clearly about product and completed in 35 minutes. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. We will be sure to share your comments with John, who will be pleased to read them. Response date: 16th June 2023

Great Customer Service

I really felt that I mattered and that care was taken that I did not select the wrong product. As I get older this is more important. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we appreciate it. Response date: 16th June 2023

opening passbook savings account in branch

Simple process, polite and knowledgable staff. Reviewed on: 12th June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 12th June 2023

Very helpful

Staff member was very knowledgeable and was able to deal with my request on the same day Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th June 2023

Helpful

Everyone we spoke to were very helpful Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th June 2023

Simple yet secure.

Given what my bank was offering in interest on my savings account after some research decided to open an online savings account with the Newbury Building society. Their rates were competitive without having to commit to a fixed period of time. The application was simple yet reassuringly secure in its process online. Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th June 2023

Why is it so hard to save?

Four members of staff (visible) in branch, no customers, other than ourselves, and we enquire about opening an ISA, we were advised that an appointment should be booked, but they would process it there and then (almost inferring that they were doing us a favour)! When did it become such a difficult procedure to save money? Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we're sorry to hear this. Please could you contact [email protected], so that we can look into your experience. Response date: 9th June 2023

Savings

Efficient and friendly personal service Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th June 2023

Lovely organisation to do business with.

Always a friendly greeting when entering the office and the staff are always efficient. Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th June 2023

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View resource hub

Newbury Building Society: Savings reviews

38% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8753)

Staff friendly and explained appropriate info.

Feed back

Great Customer Service

opening passbook savings account in branch

Very helpful

Helpful

Simple yet secure.

Why is it so hard to save?

Savings

Lovely organisation to do business with.

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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