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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8688 reviews)

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4.88

Based on 8,688 reviews, last reviewed 11th Apr 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service in Didcot The staff in the Didcot branch were extremely helpful when opening a children’s account. Communication was clear, everyone we dealt with was very plea... Read more Reviewed on: 11th April 2026

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8688)

New Customer

It's only one day so far The initial meeting went well, 2 ISA Transfers In and 2 Savings accounts opened Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

Opening a new EMA Bond account

Had not realised that needed to speak to one of the Society’s advisers before this transaction but an appointment was offered within the hour. Then was guided very well throughout the whole transaction and the new account successfully opened. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

Excellent rate for Existing Members Bond

My wife and I have had existing members savings accounts for some time and recently the Newbury BS gave us the opportunity to access a higher fixed rate for 2 years. Although the application was not smooth, Gemma a customer service advisor helped us out and we got there! Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 26th May 2023

Opening new savings account

Overall the experience was positive, as are all my dealings with Newbury BS. However, opening the account through the online service required me to provide information which was irrelevant for the type of account which I opened. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the relevant teams so that we can look into this process. Thank you again. Response date: 26th May 2023

Very good

Every was easy to understand and would happily recommend to my friends. Reviewed on: 25th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 26th May 2023

Saving accounts

Very good Ms Parker was on time and explained everything clearly Reviewed on: 23rd May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words, we appreciate it. Response date: 24th May 2023

Newbury Savings

The service was friendly and efficient. I was reassured by the high level of security. Reviewed on: 20th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 22nd May 2023

Excellent help desk. Thankyou.

Your staff efficiently answered my queries with patience and lots of help to achieve my aim. Reviewed on: 19th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 22nd May 2023

Payments

No information on payments in. nesesary to ring "help desk" to obtain information Reviewed on: 19th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do have information on our website for payments in, however we will look at how we can make this clearer. Response date: 22nd May 2023

A New High Interest Bond Account

I've had an existing members account for many years, and recently received an email telling me there was a new bond available for existing members only. The interest rate is exceptionally good. Opening the account was extremely straighforward, except I was slightly confused by the request for bank details even though I could only use money from the existing account and it seemed that the money would come from the bank account I'd just given. I had to go back the following day to work out how to transfer the money from my existing account. Apart from that easy stuff. Reviewed on: 19th May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it. We will take note on making the process more straight forward! Thanks again Response date: 19th May 2023

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