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Newbury Building Society: Savings reviews

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4.90

Based on 8,752 reviews, last reviewed 30th Jun 2026

257% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

In branch service review Rachel have been brilliant, explained everything well. Very happy bubbly personality. Reviewed on: 30th June 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8753)

Newbury Building Society Branch Review

4

Your phone system is faulty, I couldn't get through to staff member and I couldn't understand your recorded message. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We will check our messages from branches and head office - thank you for letting us know. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Excellent, friendly, helpful staff, they made sure I got the accounts thst suited me. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Well explained. Very pleasant member of staff. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Friendly helpful staff, an open branch in didcot. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Use more if interest rates were higher. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Great process explained clearly, no pressure, just felt like good advice. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

4

Get rid of passbooks, just have a card like bank card. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will pass your comments on to the Customer Service team who review these suggestions. Many thanks Response date: 16th June 2023

Newbury Building Society Branch Review

5

I like dealing with real people in a branch, it could be better if opening hours were longer. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

The personnel always make you feel important and are very efficient in all their transactions. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Very efficient & polite and very informative. Reviewed on: 31st May 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023

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