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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8688 reviews)

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4.88

Based on 8,688 reviews, last reviewed 11th Apr 2026

85% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service in Didcot The staff in the Didcot branch were extremely helpful when opening a children’s account. Communication was clear, everyone we dealt with was very plea... Read more Reviewed on: 11th April 2026

Latest lowest rating:

1

Not overly impressed. Why was I allowed to open an ISA account/transfer monies in before I had seemily completed the application process? Reviewed on: 9th April 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8688)

Great experience

It was welcoming from the start to the end. We were actively encouraged to participate in selecting and opening our account. I was surprised to see chairs at a counter, the first time I had saw that. Reviewed on: 9th May 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th May 2023

Friendly, easy process

My appointment to open my son's first savings account went really well - the team at Newbury are friendly, informative and quick to get us set up! Reviewed on: 9th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th May 2023

ISA transfer

Very good, fairly straightforward. Reviewed on: 8th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th May 2023

Too slow and complicated

It took me three weeks to open an online savings account with many different things to do to finally be able to transfer money. Far too complicated compared to other other savings options elsewhere. Reviewed on: 7th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the relevant teams. Thank you again. Response date: 10th May 2023

Joining Newbury

We saw Alice at The Newbury branch to open new accounts who made the process very simple. Reviewed on: 6th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Alice, who will be so pleased to hear them. Response date: 9th May 2023

Very Satisfied

Friendly staff member who opened our account(s). Holly is very knowledgeable regarding all the types of accounts and information she gave. Explained how long the whole process would take.. Staff at the counter welcoming, friendly and polite. Very impressed with service from start to finish. Reviewed on: 6th May 2023

Reply from Newbury Building Society Hi -thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Holly, who will be so pleased to hear them. Response date: 9th May 2023

Really helpful and friendly

I’ve been in to the branch twice recently, Chloe has been really helpful and has sorted out my savings Reviewed on: 5th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 9th May 2023

New savings account

Friendly,open and honest. Very helpful. Wasn't as simple as we hoped but understanding and patient. Reviewed on: 5th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 5th May 2023

Satisfied new customer!

Pleasant, friendly, efficient and knowledgeable staff member helped us to open the right account. Reviewed on: 5th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it - a warm welcome to Newbury Building Society! Response date: 5th May 2023

Opening Savings account.

Very quick and efficient.. It did not take long to set up. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 2nd May 2023

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