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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,793 reviews, last reviewed 11th Sep 2026
20% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good experience , well explained Very good experience , well explained Reviewed on: 11th September 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

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Newbury Building Society Savings reviews (8793)

Very Satisfied

5
Friendly staff member who opened our account(s). Holly is very knowledgeable regarding all the types of accounts and information she gave. Explained how long the whole process would take.. Staff at the counter welcoming, friendly and polite. Very impressed with service from start to finish. Reviewed on: 6th May 2023
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Reply from Newbury Building Society Hi -thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Holly, who will be so pleased to hear them. Response date: 9th May 2023
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Newbury Building Society

Really helpful and friendly

5
I’ve been in to the branch twice recently, Chloe has been really helpful and has sorted out my savings Reviewed on: 5th May 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chloe, who will be so pleased to hear them. Response date: 9th May 2023
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Newbury Building Society

New savings account

5
Friendly,open and honest. Very helpful. Wasn't as simple as we hoped but understanding and patient. Reviewed on: 5th May 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 5th May 2023
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Newbury Building Society

Satisfied new customer!

5
Pleasant, friendly, efficient and knowledgeable staff member helped us to open the right account. Reviewed on: 5th May 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it - a warm welcome to Newbury Building Society! Response date: 5th May 2023
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Newbury Building Society

Opening Savings account.

5
Very quick and efficient.. It did not take long to set up. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 2nd May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly staff, efficient service. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 19th May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
All staff I have dealt with have been excellent. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 19th May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I appreciated the personal phone call to go over the terms of the product, even though it was only a savings account. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 19th May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff are very friendly helpful and professional. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 19th May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
An improvement would be a plastic wallet for the passbook. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. We made the decision to remove plastic but we are looking to source a sustainable replacement. Response date: 19th May 2023
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Newbury Building Society

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