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Newbury Building Society: Savings reviews

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4.90

Based on 8,860 reviews, last reviewed 30th Jun 2026

257% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

In branch service review Rachel have been brilliant, explained everything well. Very happy bubbly personality. Reviewed on: 30th June 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8752)

Newbury Building Society Branch Review

5

Easy access and always extremley helpful and friendly. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Easy to understand information and polite staff. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Queuing system in branch is rubbish - out the door. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are sorry to hear that there have been queueing issues, our branch manager is looking at how we can improve this at busy times. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Like being able to walk into branch to carry out business. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Staff very helpful and always greet you with a smile. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

Friendly service, convenient location in the heart of town. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

I've been a member for many years, only moving had led me to leave. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

5

I had an exceptionally helpful telephone appointment with Sarah. Reviewed on: 30th April 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023

Newbury Building Society Branch Review

4

Whilst easy on the eye the new layout has slowed the pace of transactions. Reviewed on: 30th April 2023

Newbury Building Society Branch Review

3

I liked your branch expansion to Basingstoke and Winchester, you could consider going into fixed bonds. Your rates and bonds need to be more competitive. Reviewed on: 30th April 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the relevant teams, thank you again. Response date: 24th July 2023

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