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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,794 reviews, last reviewed 12th Sep 2026
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026
Alfred G's avatar
Alfred G

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Super service Society !

5
Excellent service helped me to open an online account with the Society and details of subsequent investments have appeared promptly. Reviewed on: 9th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 11th April 2023
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Newbury Building Society

Friendly Discussion

5
I had a very nice chat with Daisy about opening an account. All very straightforward Reviewed on: 7th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Daisy - who will be so pleased to hear them. Response date: 11th April 2023
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Newbury Building Society

Professional

5
My local branch is friendly, professional and knowledgeable. Reviewed on: 7th April 2023
Zoe Cleal's avatar
Zoe Cleal
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 11th April 2023
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Newbury Building Society

Courteous, efficient and informative service

5
I tried to open an ISA less than a week before the end of the tax year even though I am not a member of the society. Nothing was too much trouble and I was able to open the account and deposit the funds in good time thanks to the three advisors over the two visits I made. Thanks to the friendly and personal attention from Karen, Lisa and their male colleague in the Basingstoke branch! Reviewed on: 5th April 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you so much for taking the time to leave feedback and for your kind words. We will be sure to share them with Lisa, Karen and the Basingstoke team, who will be so pleased to hear them. Response date: 6th April 2023
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Newbury Building Society

Professional

5
Professional , informative and timely meeting Reviewed on: 5th April 2023
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Verified Member
Reply from Newbury Building Society Thank you so much for taking the time to leave feedback, we appreciate it. Response date: 6th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everyone was vey nice, Sarah was brilliant, a good people person. Reviewed on: 4th April 2023
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Verified Member

Solid, helpful advice

5
Whether it’s finding the best deals for my savings or advice on having funds available for my funeral (hopefully a long way off!), Newbury Building Society has always been there for me. They have shown me the options available and explained them fully, I really don’t know what I would do without them. Their online banking just makes life that much easier too. Would always recommend Newbury Building Society. Reviewed on: 4th April 2023
Jen Scott's avatar
Jen Scott
Reply from Newbury Building Society Thank you Jen for taking time to leave feedback and for your kind words. We do appreicate it! Response date: 4th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly staff, quick response after filling forms but would have prefered not to have an appointment. Reviewed on: 3rd April 2023
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Verified Member

Excellent

4
Website was clear and straightforward to use Reviewed on: 2nd April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 3rd April 2023
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Newbury Building Society

New savings account

5
Quick online process, new savings account opened & funded with no problems Reviewed on: 1st April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 3rd April 2023
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Newbury Building Society

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