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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,794 reviews, last reviewed 12th Sep 2026
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026
Alfred G's avatar
Alfred G

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Good customer service

5
Appointment made so not rushed at all, everything explained thoroughly and cooling off period given. Very satisfied Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 3rd April 2023
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Newbury Building Society

Opening new account

5
Richard at your Basingstoke branch was professional and friendly and explained everything very clearly. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with Richard, who will be so pleased to hear them. Response date: 3rd April 2023
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Newbury Building Society

Lovely friendly Building Society

5
I recently opened an account in the Newbury branch and was made to feel very welcome and valued. The staff were extremely helpful and the opening of my account was quick and easy. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Newbury branch, who will be so pleased to hear them. Response date: 3rd April 2023
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Newbury Building Society

Help with adding nominated account

4
I set up a sash ISA and Welcome to Newbury account on Monday 27th March in Wokingham branch. I received my passbooks next day and verification code a couple of days after that. Super quick service! I phoned the My Accounts team and spoke with Rob regarding adding my nominated account details. He couldn't have been more helpful. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Wokingham branch, and Rob, who will be so pleased to hear them. Response date: 3rd April 2023
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Newbury Building Society

Thank you

5
All the staff at the Newbury branch were very helpful and friendly and went out of their way to ensure I that I opened the right account to meet my requirements Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Newbury branch, who will be so pleased to hear them. Response date: 3rd April 2023
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Newbury Building Society

ISA EASY

5
MY WIFE AND I EACH OPENED A NEW CASH ISA WITH NEWBURY AND IT WAS BOTH QUICK AND EASY AND THE PEOPLE DEALT WITH WERE VERY HELPFUL Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 3rd April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff have to do a lot of paperwork. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - yes it is something we review regularly to ensure we are compliant with regulation but look for ways in which we can make the processes easier where we can. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everything efficient and promptly wonderful. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Super friendly helpful and professional. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everyone is very generous and kind as well as very welcoming. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023
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Newbury Building Society

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