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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,794 reviews, last reviewed 12th Sep 2026
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026
Alfred G's avatar
Alfred G

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Newbury Building Society Branch Review

5
Very informative, good experience friendly staff. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
NBS not now local to my family/ friends so wouldn’t recommend for that reason. I had a great deal of trouble gettingthrough on the phone to the branch. I was on hold for 15 minuites + very unsatisfactory. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we are sorry to hear that you were on hold for so long - we will look into how this happened as it is not usual. Thank you for letting us know. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Why are piggy banks blue? Maybe a happy yellow or multi colour. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your feedback - we chose blue as it is our brand colour but we will be looking to review this when we change the stock of the piggy banks. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Great to have face to face contact. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Direct contact with face to face. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Phone appointments quick and straight forward, opening new accounts quick and easy. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Wokingham staff are always welcoming helpful and cheerful. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We will be sure to share your comments with our colleagues in Wokingham, who will be so pleased to hear them. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I would like the return of the plastic passbook wallets. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we are looking to reduce the plastic we use and to source a plastic-free alternative at present. We do appreciate your feedback. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like having a chair by the counter. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It was amazing they were all very nice. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

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