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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,794 reviews, last reviewed 12th Sep 2026
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026
Alfred G's avatar
Alfred G

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Newbury Building Society Branch Review

4
Friendly helpful and business overview. Reviewed on: 31st March 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
good rates of interest, being cut off the phone when being transferred from HQ to Branch. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Good customerrelations nothing is too much trouble and really knowledgeable. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very organised cant see how you could improve Friendly and well managed. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Able to have face-to-face communication, very friendly and helpful. Early days but first impression is all good. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Nice to deal with a person Sarah was excellent. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Ana was very helpful easy to understand uncomplicated throughout. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. We will be sure to share your comments with Ana, who will be so pleased to hear them. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Opening new accounts ad POA understanding process and checks but very long winded, very helpful staff. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You were very short staffed and all business had to be done over counter would rather have been seated, staff very apologetic. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful staff good interest rates. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

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