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Newbury Building Society: Savings reviews

4.88
Based on 8,691 reviews, last reviewed 17th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026
Malcolm 's avatar
Malcolm

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8691)

Excellent service.

5
The person who dealt with my account was very helpful, knowledgeable and friendly, so nice to deal with a human being. Thank you for all of your advice. Reviewed on: 27th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th March 2023
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Newbury Building Society

Opening my first account (an ISA) with Newbury Building Society

5
The introduction to the Society, the process to be followed, and all potential accounts were explained very clearly in a friendly, complete, and professional way. I was asked several times if I had any questions and at no time did I feel pressured into making a decision which was very reassuring. There was also a good discussion on how the account would be managed and my request to transfer other ISAs into the same account in the future. I found the whole process a very satisfactory experience. Reviewed on: 27th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 27th March 2023
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Newbury Building Society

Overall good

4
Overall happy with Service. It wasn’t perfect but it was good. I felt valued & helped. Although told on phone call, It would’ve been better if letter had reminded me to include Passbook in envelope to open new Savings Account. They had to call me to ask me to send it as I hadn’t included it. Reviewed on: 27th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 27th March 2023
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Newbury Building Society

New accounts

5
Laura at the Alton branch was so helpful. Reviewed on: 26th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Laura, who will be so pleased to hear them. Response date: 27th March 2023
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Newbury Building Society

Savings accounts

5
Charlotte was extremely helpful and explained about various options that would suit my needs. It was by the of chance l dropped into the NBS in Wokingham and l am very glad that l did and opened an account. Reviewed on: 25th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Charlotte, who will be so pleased to hear them. Response date: 27th March 2023
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Newbury Building Society

Opening a savings account

5
Had an appointment to open an account. Sarah was prompt for our appointment and very helpful showing us all the options we could go with. Reviewed on: 25th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th March 2023
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Newbury Building Society

Opening a new savings account

5
Faultless meeting went into the thatcham office exactly on time and with the help of Sarah the building society employee went through smoothly Reviewed on: 25th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sarah and the Thatcham branch, who will be so pleased to hear them. Response date: 27th March 2023
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Newbury Building Society

Opening an existing member savings account

5
I was looking for an alternative to my clearing bank for some of my savings and was told that Newbury had increased the limit for an annual subscription to its existing member account. I was able to open the account over the internet in the course of a week with very little fuss. Reviewed on: 24th March 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 27th March 2023
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Newbury Building Society

Very good

5
Very helpful staff.a. Pleasure to do buisness with.. Reviewed on: 24th March 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 27th March 2023
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Newbury Building Society

No problems

5
As an established member, opening of the new account went without a hitch. Would give a higher rating if Newbury increased the interest rate. Reviewed on: 24th March 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, we really do appreciate it. Response date: 24th March 2023
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Newbury Building Society

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