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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,794 reviews, last reviewed 12th Sep 2026
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026
Alfred G's avatar
Alfred G

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Newbury Building Society Branch Review

5
Helped to close my mums account was understanding and caring. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent, this is why I am a member. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Queuing system could be improved, still not sure where and how to queue. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will look into how we can improve this further. Response date: 13th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I really like the friendly staff always very helpful. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 13th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
All good, thanks. Please don’t close the branch. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We are not going anywhere! Response date: 13th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

3
It has proved impossible to find clear instructions on how to make deposits into my ISA, I have to ask someone else who has one. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We have recently updated instructions on the ISA page on the website, we hope this will help. Response date: 13th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
We had to wait a long time for an appointment, we nearly went elsewhere. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Informed , explained throughout the process excellent service. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly helpful not rushed thank you. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Made it very easy to open an ISA and told me everything I need to know very nice. Reviewed on: 31st March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 11th April 2023
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Newbury Building Society

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