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Newbury Building Society: Savings reviews

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8794)

Newbury Building Society Branch Review

4

Very good. I was able to deal with the savings account on the day. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Personal service, helpful and friendly. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Very easy to be with Newbury Building Society. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Opening my new account was simple and hassle free, Sue was friendly and helpful and really knew her stuff. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Like talking to humans in an office and not working from home or hanging on for hours being told "your call is important to us" or a robot, open on Saturday mornings. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

We have always had excellent service for many years. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Good, independent building society. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Very friendly and helpful - no need for improvement. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Very friendly and professional service. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

Newbury Building Society Branch Review

5

Great customer service as always. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 6th March 2023

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