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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

great building society

Always helpful staff and excellent service Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Local Is Best

Wonderfully friendly and informative staff at our local branch of The Newbury Building Society. The Staff always have a smile and very good advice regarding the different savings options available. Also, advice about "better" accounts when circumstances change. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave us a review and for your kind words! We appreciate it. Response date: 8th February 2023

They meet my needs. Friendly. Face to face banking excellent.

Excellent all round service. Meeting the needs for all....including the elderly in my case....with face to face. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Brian, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023

Great service

Very helpful in offices. Web page is easy to use, and helpful information Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Michael, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Easy to deal with

Easy and professional to deal with and decent interest rates. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Local, friendly & competitive

Good to interact face to face locally. Friendly staff who know you. Competitive rates. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi David, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

VERY HELPFUL AND FRIENDLY STAFF.

I have recently joined Newbury BS but I used to always be a member. They are always friendly and helpful. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Glenda, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

although can bank online with Newbury Building Society it is still a pleasurable experience to be able to have an open high street bank where you can speak to an banking colleague

Newbury Building Society in Basingstoke very helpful, calmly attending to my banking needs. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Mrs Jane Garnett, thank you for taking the time to leave us a review and for your kind words! We really do appreciate it. Response date: 8th February 2023

Excellent personal service

Always friendly efficient service- feel valued as a customer Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Pam, thank you for taking the time to leave us a review - we appreciate it! Response date: 8th February 2023

Customer Friendly

Love the Newbury, on our high street, so many banks vanishing, much prefer a local building society Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Sally, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

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