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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8795 reviews)

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

Opening an ISA For Tax Free Interest

The interest on my savings accounts is approaching £1000.00 per annum. Needed to move some savings out of this bracket, hence the ISA. Tracy talked me through very professionally and the end result very positive. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we do appreciate it. We will be sure to share your comments with Tracey, who will be so pleased to hear them. Response date: 10th February 2023

Easy to do

Registered for online services and opened a new savings account easily and with minimal fuss. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 10th February 2023

Fair rates plus excellent customer service

The Newbury offers fair interest rates on its savings products, as well as a good choice of fifferent types of account. In my experience its customer service is a strong point: I've never been less than very satisfied by that aspect of its services. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, Mike and for your kind words. We do appreciate it. Response date: 10th February 2023

Easy friendly advice

Popped in by chance to ask some advice and was very happy I could do it then and there as I had all the paper work I needed to open accounts Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback. We do appreciate it. Response date: 10th February 2023

Excellent Service

I applied for an eay acess ISa and was dealt with by Tracey Jones at Customer Service. She took me through to a private office, where she managed my request most efficiently and with good humour. The whole process took less than 20 minutes and my pass books were returned to me the next day. Thank you. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 10th February 2023

Very satisfied on all accounts..

Everything was made easy to understand and the service was top notch. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th February 2023

New small savings account

All done very smoothly and professionally. Paperwork had been prepared in advance. Everything was explained clearly. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th February 2023

Competative and efficient but with a friendly and community spirit

Newbury Building Society offers a range of saving products offering competative rates and shortly after moving to Newbury in 2013 I opened their Welcome to Newbury Account. They are welcoming and having attained the maximum saving in the "Welcome" account I opened their "Existing Member Account which again is at competive rate. The staff are friendly, efficient and the Society puts the local community at the forefront of it's buisness. Excellent find, so glad we moved from West London to Newbury. Reviewed on: 10th February 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th February 2023

Steady savings

Always helpful and entertaining staff who always have time to discuss the products Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Diana, thank you for taking the time to leave us your feedback - we really do appreciate it! Response date: 10th February 2023

Consisently good

Always helpful,friendly and with good savings rates, that's why I've been with them for twenty five years Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Frank, we appreciate the time taken to leave us a review, thank you! Response date: 10th February 2023

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