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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8794 reviews)

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Helpful staff and great interest rates

We were able to go into a branch and discuss our savings face to face and were told about a savings product which was available to us with a much better rate of interest. Reviewed on: 11th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and for your kind words, we appreciate it. Response date: 13th February 2023

Friendly society

Feel confident with products and service on offer Reviewed on: 11th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Christine, we appreciate it. Response date: 13th February 2023

Very happy with product and the service provided.

I recently opened an account with the Newbury and found the process very efficient and the service very friendly. Reviewed on: 11th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Beryl, we appreciate it. Response date: 13th February 2023

The best financial service I have ever received

Every time I visit the Winchester branch of Newbury building society, I always come away with a feeling that the values of the company are far above any other competitor. They take the time to discuss my options and help me proactively manage my savings. I have even received congratulations cards when I started a finance role myself. They truly have your back and I will remain a customer far into the future. I align and believe in their values myself. Reviewed on: 11th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Cameron, and for your kind words, we appreciate it. We will be sure to share your comments with our colleagues in Winchester, who will be so pleased to hear them. Response date: 13th February 2023

Meeting

Very professional and helpful. A positive and stress free experience Reviewed on: 11th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 13th February 2023

Very professional

Very professional lady and very clearly explained things so we could understand Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback, we appreciate it. Response date: 10th February 2023

Opening a new account

Helpful and friendly advice, very clearly explained Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th February 2023

Wonderful customer service

Having recently opened a new savings account, I am very impressed by the level of customer service. Gemma has been so quick to reply to my queries and has been extremely helpful, going above and beyond what I would expect her to do. You'd never get this level of service from a bank or a larger organisation. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 10th February 2023

Excellent

Found Stacey warm, friendly, welcoming and very informative on all your products that I might be interested and advised on the best account for me. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 10th February 2023

Opening an ISA For Tax Free Interest

The interest on my savings accounts is approaching £1000.00 per annum. Needed to move some savings out of this bracket, hence the ISA. Tracy talked me through very professionally and the end result very positive. Reviewed on: 10th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we do appreciate it. We will be sure to share your comments with Tracey, who will be so pleased to hear them. Response date: 10th February 2023

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