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Newbury Building Society: Savings reviews

4.88
Based on 8,697 reviews, last reviewed 23rd Apr 2026
89% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful and kind even given a cuppa while makin... Very helpful and kind even given a cuppa while making transactions Reviewed on: 23rd April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

Excellent personal service

5
Always friendly efficient service- feel valued as a customer Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Pam, thank you for taking the time to leave us a review - we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Customer Friendly

5
Love the Newbury, on our high street, so many banks vanishing, much prefer a local building society Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Sally, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Great Friendly Service

5
Always very helpful staff who make sure everything is explained and you are happy with their advice and that it is correct for you. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Michael, thank your for your review and kind words! We appreciate it. Response date: 8th February 2023
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Newbury Building Society

Trustworthy

5
Very easy to set up an account. Staff very knowledgeable. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Excellent rates and products simple to understand

5
Been saving with Newbury for many years; friendly staff easy to understand products and great interest rates Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Peter - we do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Savings provider

5
Excellent on line savings procedures. Very good security which provides confidence. Up to date with ongoing interest rate changes. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Duncan - we appreciate it. Response date: 8th February 2023
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Newbury Building Society

Excellent Service.

5
This is the first year that I have invested with Newbury Building Society and the service has been excellent. Easy to set up and comprehensive information to follow. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Michael - we do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Brilliant Customer Serice

5
We have an inheritance and visited a number of banks and building societies, some were good, some ok, and some were either ignorant or unhelpful. Newbury Building Society was very welcoming, had an account we wanted and their customer service was exceptional. I would definitely recommend them to savers. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback Susan - we do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Love Newbury Building Society

5
Always informative and very helpful Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Competitive rates and account opener went the extra mile.

5
Really impressed by Gemma's product and systems knowledge, friendliness and ability to take ownership of a query. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Timothy, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

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