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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

Excellent and friendly service

My husband and I needed advice on where to put some savings and we visited NBS in Hungerford. Each of us were given helpful advice by friendly staff. We know that our money is safe with NBS. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you, Madeleine, for taking the time to leave feedback and for your kind words - we appreciate it. Response date: 8th February 2023

Overall First Class Building Society in every department

Great Customer Service and class leading savers rate. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you David, for taking the time to leave feedback and for your kind words - we appreciate it. Response date: 8th February 2023

Simply The Best

I save online. The process is easy to work, and I believe that the security aspect is as good as it can be,. The communication from the Newbury Building Society is top class and I do not feel that I've left in the dark about anything. National rate changes are very quickly reflected in the savings rates given to depositors. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words, we do appreciate it. Response date: 8th February 2023

Good products and very good customer service

I’m new to the area and to Newbury Building Society. I initially opened an account because I like to support local businesses but I have been so impressed with Newbury that I have opened further accounts. Their products are competitive and their excellent customer service is second to none. Lovely, helpful people who not only understand all their accounts but also how their system works. Good online service too. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and for your kind words, we do appreciate it. Response date: 8th February 2023

Professional yet personal

It is always a pleasant experience to deal the staff in my local office in Thatcham. They are helfpful, knowledgeable and friendly. Furthermore, as a saver, Newbury Building Society offers some of the best interest rates around and it is good to know that I am helping local people to buy their own house. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Laurence, thank you for taking the time to leave us a review - we really do appreciate it! Response date: 8th February 2023

Straight forward savings accounts with good rates

Rates on savings keep up with increases in base rate in a timely and fair manner Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Martin, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Helpful and knowledgeable staff

Staff at my local Didcot branch were very helpful to make sure that I knew all the products available and what I actually wanted. They made me feel an important customer to them. Would highly recommend Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Ann, thank you for taking the time to leave us a review and for your kind words, we appreciate it! Response date: 8th February 2023

great building society

Always helpful staff and excellent service Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Local Is Best

Wonderfully friendly and informative staff at our local branch of The Newbury Building Society. The Staff always have a smile and very good advice regarding the different savings options available. Also, advice about "better" accounts when circumstances change. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Janet, thank you for taking the time to leave us a review and for your kind words! We appreciate it. Response date: 8th February 2023

They meet my needs. Friendly. Face to face banking excellent.

Excellent all round service. Meeting the needs for all....including the elderly in my case....with face to face. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Brian, thank you for taking the time to leave us a review, we appreciate it. Response date: 8th February 2023

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