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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8795 reviews)

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

Excellent service and rates

Friendly, efficient and an excellent range of products Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Friendly service

Service is always friendly and helpful and the interest rates on savings are good. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Fairly treatment, rates rise with BoE's rate promptly

Treating customers fairly and saving rates are increased shortly after BoE's increases its base rate. Much better than main banks. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Long Time Member

Very helpful staff, will always do their best to advise on the Products available at the Newbury Building Society which will suit individual people. Reviewed on: 8th February 2023

Reply from Newbury Building Society Mr Mrs Mary Lay, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Fantastic customer service

It is so lovely to be able to pop into a branch and be greeted by a friendly, helpful and very informative member of staff. Nothing is too much trouble and as a pensioner I have been guided to the best accounts for me and assistance kindly given with on line facilities etc. All very much appreciated. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Maureen - thank you for taking the time to leave us a review and for your kind words, we appreciate it! Response date: 8th February 2023

Senior Saver

An easy account to set up and administer online. Easy access with a competitive interest rate. Thank you Newbury. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words Richard - we appreciate it. Response date: 8th February 2023

efficient and caring

considered our needs and offered excellent advice Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023

Excellent staff at Wokingham

Excellent staff at Wokingham, smile is a curve that helps Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Ted, thank you for taking the time to leave us a review - we really do appreciate it. Response date: 8th February 2023

Good interest rates

Good savings rates which are periodically updated Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Solly, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Brilliant building society

Trust them with my money with good saving account interest rates and quick transfers to and from Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Sophie, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

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