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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8795 reviews)

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

Best Savings Provider/Best Building Society

A local building society that serves its local customers well, provides great customer service, and has a high street presence when other major players are withdrawing in shame. Its interest rates are regularly reviewed and are competitive in the current market. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023

Savings and ISA.

Cassie was very helpful and understanding. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 9th February 2023

Great local building society

In the days of no banks in towns and villages and restricted hours where there are banks, it is great to rely on Newbury Building Society. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Sally, and for your kind words, we do appreciate it. Response date: 9th February 2023

Lots of different ways to save

The Newbury Building Society offers a wide range of accounts for savers both short term easy access or longer term commitments. Particularly rate the Existing Savers which attracts a better interest rate. All my dealings with staff at their Hungerford office have been excellent. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Alison, and for your kind words, we do appreciate it. Response date: 9th February 2023

Savings advice

Very helpful and informative staff and felt that the customer really mattered. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Christine, and for your kind words, we do appreciate it. Response date: 9th February 2023

Great advice

I have always found the staff most helpful on where to invest money and which accounts give me the best interest rates. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Gloria, and for your kind words, we do appreciate it. Response date: 9th February 2023

Outstanding

The savings accounts range is good, the interest rates are very competitive, the online account access is great. I only have limited experience of visiting branches but have found Newbury's staff to offer a wonderfully helpful, friendly and knowledgeable approach. It's people that build trust in a brand, and the staff at their Alton branch did that for me. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words, we all appreciate it. Response date: 8th February 2023

My savings advice was very clear and easy to understand

The advisor was very knowledgeable about the different savings products that would suit my needs. Very easy to talk to making me feel at ease and relaxed Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words. We appreciate it. Response date: 8th February 2023

Long term savings value

Newbury offer long term value. Can you find a slightly higher savings rate if you look hard enough… probably… but I know I will always get consistently good value from them over the longer term, like a relationship should be. Nothing hidden, no tricks. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words, Peter. We do appreciate it. Response date: 8th February 2023

Great friendly local society

Newbury put a lot of attention on welcoming and supporting existing and prospective customers. Great experience when in contact! Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023

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