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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8795 reviews)

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4.89

Based on 8,795 reviews, last reviewed 14th Sep 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I came in to open an ISA with transferred funds from... I came in to open an ISA with transferred funds from my savings account. My first ISA. Vasilka was brilliant. If I was still working I'd have tried to... Read more Reviewed on: 14th September 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8795)

Opening Senior Savings account as new customer

Basingstoke Branch. We were able to book a face-to-face appointment for the next day. Met at the agreed time by Richard and taken through the new customer/new account process by him. Very personable and easier to have him input the data than my wife and I attempting to. Process was a little lengthy but we achieved our aim in one visit, so this was appreciated by us. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Richard who will be pleased to hear them. Response date: 27th January 2023

Savings accounts

Very informative appointment, guidance and advice was excellent. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Very prompt service

Pleasant and helpful on the phone Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Excellent

Very helpful went through everything with me and explained everything. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

The Newbury Building Society provides an excellent and valuable customer service presence in our local towns..

Very pleased with the products on offer and the friendly and helpful staff. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Senior saver

From going on line to the account actually being opened was far to long I am still waiting for the activation mail 2 weeks later Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for your feedback - we are sorry to hear about the delay in opening your account and we will look into this, thank you for advising us. Response date: 27th January 2023

helpful and polite service

Efficient and helpful thank you Reviewed on: 27th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th January 2023

A good experience

A good introduction to the society Reviewed on: 27th January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 27th January 2023

Helpful, friendly and efficient

I found the staff member helpful and friendly and was able to quickly achieve my aim of opening a savings account with a competitive rate of interest Reviewed on: 27th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th January 2023

Spot On

Paula provided a relaxed friendly and informed setting for our appointment. Reviewed on: 27th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 27th January 2023

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Newbury Building Society: Savings reviews

20% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8795)

Opening Senior Savings account as new customer

Savings accounts

Very prompt service

Excellent

The Newbury Building Society provides an excellent and valuable customer service presence in our local towns..

Senior saver

helpful and polite service

A good experience

Helpful, friendly and efficient

Spot On

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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