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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Local branch support

Staff are always helpful and knowledgeable. Reviewed on: 22nd December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2022

Lucy

Couldn't have been more helpful and personable Reviewed on: 22nd December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Lucy, who will be so pleased to hear them. Response date: 23rd December 2022

Money

Very nice person who set up the accounts Reviewed on: 21st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd December 2022

Opening a new account

Normal telephone number, straight through to real person. helpful staff. account opened Reviewed on: 19th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2022

New savings acct opened

v helpful staff. Process v smooth. Reviewed on: 19th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2022

setting up new customer account

Very helpful and able to see us immediately with information that we did not have from first meeting Reviewed on: 17th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really appreciate it. Response date: 19th December 2022

New Savings accounts

Cassie was extremely helpful and advised us of different savings accounts that would suit us. Reviewed on: 17th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 19th December 2022

Good

Good Very helpful Very happy with the service Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022

Excellent

We have been with the Newbury for over 40 years and our experience this time was the same as always, excellent - we have grown to expect no less. Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 19th December 2022

Easy to open thanks to Sarah

A friendly face behind the screen makes the whole experience pleasant Reviewed on: 16th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Sarah, who will be so pleased to hear them. Response date: 19th December 2022

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