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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

Newbury Building Society Branch Review

5
Staff always polite, friendly having a seat in front of staff is very appreciated. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Shame you don't provide a Wi-Fi signal, appaling. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback , please ask in branch as we have a guest wifi when its required. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are always friendly and extremely helpful. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, helpful, explained fully, what customer service should be, thank you. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Enjoy being able to visit the branch, helpful staff, glad you are now rewarding my investment with higher interest rate. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Documents print sometimes too small in places, telephone interaction good. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Please do request documents in larger print if this would be of help and we can provide these. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always nice and helpful, chairs at the counters. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Nice, friendly and great customer service. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful friendly staff, easy to open accounts. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Great all round service, great staff. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

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