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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8798 reviews)

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4.89

Based on 8,798 reviews, last reviewed 17th Sep 2026

18% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

great service from shravina today in wokingham great service from shravina today in wokingham Reviewed on: 17th September 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8798)

Thoughts of a new member

Appointment on time. Helpful people. Loved having a face to face consultation. So useful to be able to drop into the building society Reviewed on: 11th December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. Response date: 12th December 2022

Very relaxed, friendly but thorough

Ana was very welcoming from the moment we walked through the door. She made me feel confident in the choice of account I have chosen with an understanding of future options Reviewed on: 10th December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. We will be sure to share your comments with Ana, who will be so pleased to hear them. Response date: 12th December 2022

Great

All staff very friendly. Had great service opening a new account. Reviewed on: 9th December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it! Response date: 12th December 2022

A Breath of Fresh Air

Opening a new savings account with the Newbury Building Society has been a very pleasant relief from the impersonal "big bank" style of service of the major financial institutions. The whole experience was one of caring and relaxed competence, with a "family feel" style of service. I was made to feel very welcome and I am very pleased to have joined. Reviewed on: 9th December 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to leave feedback - we appreciate it. Welcome to the Newbury! Response date: 12th December 2022

Customer service par excellence

A smooth efficient opening of a new individual account for an existing joint account holder Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 9th December 2022

I'm happy

Happy with opening account with Newbury BS. Good interest rate offered. Pity they are sending account verification details by post, why not email? With the current postal disputes I have no idea when I will receive these details. Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams. Thank you again. Response date: 9th December 2022

Easy to open an account

The website was easy to use and follow and it did not take to long to apply and acceptance received soon afterwards Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th December 2022

New Savings Account

I have just opened a new savings account with Newbury and was very satisfied with the ease of the application process and with the service I received. Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 9th December 2022

New account

Polite and helpful did what I wanted Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th December 2022

Insightful, helpful, knowledgabel ehlp much appreciated

The lasy at Wokingham branch was extremely helpful in offering good advisde and help on my recent visit. I cam in to add funds to my EMA account but asked about my other accounts and was quickly givenm facts to base a decision on where best to invest. Great service. Reviewed on: 9th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Wokingham branch, who will be so pleased to hear them. Response date: 9th December 2022

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