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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,748 reviews, last reviewed 22nd Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very helpful ladies in the branch who helped me make... Very helpful ladies in the branch who helped me make an appointment then an excellent amount of advise whilst at appointment Reviewed on: 22nd June 2026
Kari W's avatar
Kari W

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8748)

Newbury Building Society Branch Review

5
Jade was helpful, pleasant and really nice customer experience. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Jade, who will be so pleased to hear them. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
As an older customer I like being able to speak to a human. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I usually do postal transactions, each time I go into a branch staff are always extremely helpful and friendly. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Richard is exemplary in all aspects of customer service, so grateful for sorting my concerns. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Richard, who will be so pleased to hear them. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Branch is quite outdated, new look would be nice and a coffee. Reviewed on: 30th November 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I didn't like the low interest on my account but I'm happier now with good interest. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Lisa was very polite, friendly and helpful. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we greatly appreciate it. We have forwarded on your kind words. Thank you once again and take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Lisa was very helpful, explained your products and helped us to open a new account. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we greatly appreciate it. We have forwarded on your kind words. Thank you once again and take care. Response date: 14th December 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Very pleasant staff, accessable customer service, transferring money to other financial institutions. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Easy access to branch and good savings interest. Reviewed on: 30th November 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

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